How to Read Your Business Smart Meter

If you run a small business in the UK, you’re likely already well aware of the benefits of a smart meter. Smart meters automatically send readings to your energy supplier, so in most cases, there’s no need to submit manual readings. However, it’s still helpful to understand how to do so, as it can come in handy in certain situations.

This guide will help you understand your smart meter and the integrated display, no matter the model.

Why Should I Take a Manual Smart Meter Reading?

While smart meters send readings automatically, there are instances where a manual reading can be helpful:

• To monitor your energy usage alongside your smart meter display

• If you decide to submit your readings manually

• When switching suppliers, you might need to provide an initial reading, especially if you have a ‘SMETS1’ meter

Smart Meter Displays

You may also receive a smart meter display when you get a smart meter installed. This device gives you real-time insight into your energy usage. If you don’t receive a display, your supplier will likely provide access to an energy monitoring app instead.

Accessible smart meter displays are usually available to business owners who are blind, partially sighted or have other challenges like dexterity issues.

Your smart meter device will typically show:

1. Energy usage in kilowatt-hours (kWh)

2. How much your energy usage is costing

Although, you can typically set it to only show usage without cost. You should also be able to check your energy consumption for the past day, week, month or year.

Electricity readings are usually updated every 10 seconds, while gas readings take a little longer at 30 minutes.

How to Take a Manual Smart Meter Reading

If your smart meter doesn’t have a display or you prefer to take a reading manually, follow the steps below based on your meter type. When recording your reading, ignore any zeros at the start or digits to the right of the decimal point.

1. Smart Meters With a Keypad

Start by hitting the number 9. Wait until "IMP KWH" appears on the screen, along with numbers followed by "KWH". Record the digits from left to right.

2. Meters With 'A' and 'B' Buttons Under the Screen

Press the 'A' button and wait for a few seconds. Press it again until you see "TOTAL ACT IMPORT" and numbers followed by "KWH". These numbers are your meter reading.

3. Meters With a Green 'A' Button to the Right and a White 'B' Button Below

Begin by pushing the 'A' button and waiting for a few moments. Press 'A' again until you see "TOTAL ACT IMPORT" and "KWH" in front of a row of numbers. Write down all of the digits from left to right.

4. Meters With Three Buttons to the Right of the Screen

Hit the middle button. The number listed below "IMP" is your energy reading.

5. Meters With One Orange Button and Two Blue Buttons

Simply press the orange button and write down the numbers from left to right. These digits are your reading.

6. Meters With Two White Buttons to the Right of the Screen

Firstly, push the "display" or "display connect" button. Then, press it again until you see numbers followed by "KWH". You need to record the digits that should appear on the screen.

7. Meters With Two Buttons to the Right, One Marked 'Reconnect'

Press the "display" or "display select" button. Repeat this action until you see numbers ahead of a "KWH". Write down the number from left to right.

8. Meters With a Green 'A' Button and a Grey 'B' Button to the Right

There’s no need to press any buttons with this meter type. Simply write down the number already displayed on the screen.

How to Get a Smart Meter for Your Business

To install a smart meter at your business premises, contact your energy supplier or broker to find out what’s available. If you rent your premises but pay your energy bills, you can request a smart meter directly from your provider. However, you should always check with your landlord first.

Smart meter offerings and conditions can vary between energy providers, so it’s essential to understand their terms before making any decisions. The Smart Energy GB website lets SMEs check if their supplier offers smart meters.

How to Be a Smart Business Owner

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