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3 weeks ago

Halloween Horror Stories: SME Mistakes to Avoid

It’s that time of year when we dust off the old spooky stories. But for small business owners, the most terrifying tales aren't about haunted houses or masked murderers - they're about real-life business nightmares with the potential to bring entire companies to their knees.

From unexpected bills to catastrophic tech failures, here are six business horror stories and how to prevent your SME from becoming another victim. Each mistake could be the difference between a thriving business and one that doesn’t live to see another quarter.

Into the Darkness

Imagine you’re preparing for a critical client meeting until the lights start flickering. Your premises is suddenly plunged into darkness. The owner of this small business ignored rising energy costs and failed to switch to a more affordable tariff with a reliable provider. Worse still, they were bitten by hidden fees and sudden price hikes. As energy bills soared, they ate away at profit margins, leaving the business buried.

Business energy costs can be unpredictable if you’re not paying attention. Be proactive, ensure you’re on the best possible energy plan and consider switching providers before it's too late.

The Ghost in the Machine

Picture the scene. Everything’s running smoothly until your internet connection vanishes, just as you're about to finalise a significant sale. Your colleagues desperately scramble to fix the problem, but it’s useless. You've lost business, and you're left cursing your choice of broadband provider. Slow speeds, frequent outages and inadequate customer support are the hallmarks of unreliable broadband. For this SME, persistent internet blackouts ended their promising enterprise.

In today’s digital age, a robust broadband connection is essential for survival. Don’t let your provider spook you with poor service. Instead, opt for business broadband that’s reliable, fast and tailored to your company’s needs.

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The Lurking Liabilities

This business’s owners thought they were safe until a customer slipped on a wet floor and sustained a serious injury. With no public liability insurance in place, they were left exposed to a hefty compensation claim. What started as a minor incident became a financial nightmare that almost put the company under. Failing to safeguard your company against accidents and illness can lead to a legal and financial bloodbath.

For SMEs, even the slightest mishap can have catastrophic results. Comprehensive liability insurance is critical to shielding your business from unexpected incidents, legal claims and associated costs.

Trapped in a Bank Account

One small business owner thought they were managing their money well - until they discovered they were locked into a business bank account with sky-high fees. With no way out, hidden costs and restrictive terms slowly drained their balance, leaving them trying to make ends meet. With no clear overview of their finances, this business was helpless, unable to invest in growth or cover their daily expenses.

Choosing the wrong bank account can become a long-term drain. Ensure you use a bank account designed to suit your company, with low fees and flexible features.

The Loan That Ate the Business

Desperate for a quick cash injection, one company took out a business loan without reviewing the terms carefully. High interest rates and excessive monthly repayments followed, slowly strangling the business’s finances. What seemed like a helpful solution at the time became a never-ending nightmare as debt piled up and profits evaporated. Poorly planned borrowing has taken more businesses than the Grim Reaper.

Taking out a loan without understanding the repayment structure can leave your business in financial purgatory. Always compare funding providers and ensure the repayment terms are affordable.

The Card Machine Calamity

Imagine this spine-chilling series of events: a bustling pub has a queue five deep from the bar, and the card machine stops working. Customers grow impatient; some leave, others angrily post about their experience on a local Facebook group. For this establishment, losing sales because of an unreliable payment solution was a disaster. Not only did it result in a significant drop in revenue, but their reputation also took a hit.

In today’s cashless society, being without a dependable card machine can spell doom for any business. Ensure you have a reliable solution with a POS system that offers seamless transactions and minimal downtime.

Don’t Let Your Business Be Next

Business mistakes can be frightening, but the worst cases usually result from failing to prepare. These horror stories serve as reminders that suitable options and the right strategies can protect your business from falling into the abyss.

Whether managing energy costs, securing water-tight insurance or finding an appropriate business loan, taking proactive steps can keep your SME demons at bay. Make sure your business doesn’t end up as another cautionary tale!

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Published by Sam White

Sam has his finger on the pulse of industry news and the challenges and opportunities for British SMEs. He understands what matters to business owners, having worked alongside companies of all shapes and sizes, from a local paper to a construction equipment supplier. Away from his desk, our football-mad writer is a proud co-owner of our local side Chester Football Club.